Frequently Asked

❓ Frequently Asked Questions

We’ve gathered answers to the questions our customers ask most, so you can shop with confidence.

1. How can I track my order?

After your order ships, you’ll receive an email with a tracking link so you can follow its journey in real time.

2. Can I change or cancel my order?

Yes, if you contact us within 1 hour of placing your order. After that, your order may already be processing.

3. What payment methods do you accept?

We accept major credit/debit cards, PayPal, Klarna, Clearpay, and Shop Pay.

4. How long does delivery take?

• Standard: 3–7 business days

• Express: 1–3 business days

• International: 7–15 business days

5. What is your returns policy?

You can return unused items with tags within 30 days for a full refund.

6. Do you offer student discounts?

Yes! Use Student Beans or UNiDAYS to verify your student status and get an exclusive discount.